Announcement Detail


Temporary Email Service Disruption

Indiana Township Association • Service Notice

Temporary Email Service Disruption

 

Posted July 1, 2026

Hello Township Members,

The Indiana Township Association is currently experiencing an intermittent disruption with our email system that may temporarily prevent some messages from being sent or received.

This issue has occurred periodically over the past month. Our hosting provider has advised us that it is not isolated to the ITA, but rather a broader service disruption affecting multiple clients. We continue to work closely with our provider to resolve it as quickly as possible.

Regular Communications Are Not Affected

Our regular communications — important updates, upcoming events, and announcements — are still being delivered normally, as we send those through a separate email system that is not impacted by this disruption.

What This Affects

At this time, the disruption appears to affect only the following. Everything else is working normally:

Membership Dues Invoices

Invoices sent to townships for annual membership dues may not be reaching your inbox.

Website Contact Form Questions

Email notifications for questions submitted through our website contact form may not be reaching our inbox. Your submission is still saved in our system, so you may still use the form — but for a faster, more reliable response, you can call or message us directly: email ita@ita-in.org, call (317) 813-3240, or message us on Facebook.

Password Reset Emails

Automated password reset emails may be delayed or undelivered. If you need help with a password reset, you can reach out to our Technical Support, Jen Tran, directly at jtran@ita-in.org — or call our office — and we’ll help you get back into your account.

Because the issue is intermittent and does not affect every message, we are unable to determine exactly how many of these emails may not have been delivered.

 

How to Reach Us

If you are waiting on a response from us — or want to confirm we received your message — please reach out by email, phone, or social media:

Email us directly: ita@ita-in.org

Call our office: 317-813-3240

Message us on Facebook: @IndianaTownshipAssoc

Technical support: Jen Tran — jtran@ita-in.org

We sincerely apologize for any inconvenience and appreciate your patience and understanding as we work to restore reliable email service.

Thank you,

Indiana Township Association